Release Date: 03 August 2011
Manama, Bahrain and Singapore: Joseph Tawfik, Chief Executive Officer of Silah Gulf (Silah),
a multi-award winning contact centre and business process outsourcing (BPO) provider
headquartered in Bahrain, has been appointed to the Advisory Board of Platinum Circle,
a private business group of global and national corporations, each with annual revenues
exceeding USD100 million.
A published author and well known commentator on the BPO industry around the world,
Tawfik is an ideal candidate for the Platinum Circle’s Advisory Board. With over 25 years of
experience in every facet of the industry, from consultancy to sales to operations and
strategic development for some of the largest organisations in Australia, Europe, and the
Middle East, Tawfik will provide a new perspective to the Platinum Circle’ s global initiatives.
Lionel Lee, Chairman, Platinum Circle commented, “We are pleased to have Joseph on-
board the leadership team in Platinum Circle. He will provide a first-person view on the
issues and opportunities in Bahrain as well as to represent the views and interest of the
Middle East in our grouping. He is also one of the voices of the Middle East in our Future
Global 100 Initiative.”
Joseph Tawfik, CEO, Silah commented, “I look forward to working with the other members
of the board to chart a way forward for businesses and governments around the world
through the Platinum Circle’s Forums and Projects. Through the Future Global 100 Initiative,
I hope to further Bahrain’s economic vision and promote global business in the Middle East.
“Joseph’s first-hand experience in the Middle East market and significant business
outsourcing expertise will help Platinum Circle better understand and develop successful
working models for corporations and GCC companies and governments to engage one
another. We look forward to Joseph’s leadership in growing the Middle East involvement in
the Future Global 100 Initiative and deepening the presence of Platinum Circle in Bahrain
and the GCC countries,” added Lee.
Joseph Tawfik joins the ranks of other esteemed leaders from around the world in the
Platinum Circle Advisory Board including Amadou Diallo, CEO Africa and South Asia Pacific of
DHL Global Forwarding; Zaqy Mohamad, Member of the Singapore Parliament; Tan Pheng
Hock, President and CEO of ST Engineering; Gaurav Dalmia, Board Member of the Dalmia
Group; James Beltran, Deputy Chairman of Melewar Holdings; Mike Gildea, CEO Southeast
Asia of Agility Logistics; Ilham A. Habibie, CEO & President Director of PT. Ilthabi Rekatama.