Tuesday, May 10, 2011

Etisalat signs MOU with HCL Technologies to offer collaborative ICT services to customers

To bilaterally cooperate and explore opportunities in the areas of Cloud Computing,

Dubai, UAE, May 9, 2011: Etisalat today signed a Memorandum of Understanding (MoU)

agreement with HCL Technologies, a leading global IT services provider, to bilaterally cooperate

and explore collaborative opportunities for offering innovative ICT services to customers.

The partnership agreement was signed by Mr. Abdulla Hashim, Senior Vice President,

Business Solutions at Etisalat and Mr. Virender Aggarwal, President, APAC & MEA, at HCL

As per the agreement, Etisalat and HCL Technologies will work together to explore the

possibility of collaboration for offering joint ICT solutions to business customers in the areas

of Mobility, Cloud Computing and advanced ICT services. The organizations will endeavor to

share intellectual capital and industry expertise, towards developing and offering collaborative

ICT value propositions to enable Middle East enterprises leverage new disruptive technologies

towards accelerating their business growth.

Commenting on the partnership, Mr. Abdulla Hashim, Senior Vice President, Business Solutions

at Etisalat said: “Etisalat is delighted to partner with HCL Technologies in our unswerving

commitment to offer new age ICT solutions and provide enhanced value centric services to our

customers. Through this intellectual capital driven association Etisalat endeavors to provide a

differentiated user experience to its customers while reducing complexity and cost. This unique

knowledge based partnership will create unparalleled level of expertise to implement, support

and facilitate effective use of ICT applications and technologies.”

“In addition to providing avant-garde services for our customers, this partnership will also

consolidate Etisalat’s position as the region’s most forward-looking telecommunications and ICT

service provider, as we continue to lead innovative developments in the ICT industry and seek

to shape the technology and communications market of the future,” Mr. Hashim added.

According to Virender Aggarwal, President, APAC & MEA, for HCL Technologies, “This is

a strategic partnership for HCL Technologies and we see great potential in delivering joint

solutions around mobility that can drive efficiencies within enterprises. Given the enterprise

focus on reducing costs and driving operational efficiency, we see a strong synergy between

HCL Technologies and our demonstrated expertise in cloud computing and mobility allied with

Etisalat’s world class telecom infrastructure and focus on ICT services. Given our respective

strengths, we will be introducing a range of innovative services for enterprises to cement UAE’s

position as one of the most advanced nations in terms of Telecom and ICT services in the

The collaboration between HCL Technologies and Etisalat comes at a time when IT solutions

are increasingly taking centre stage in organizational business plans to jumpstart growth,

enhance productivity and optimize efficiency in line with renewed economic growth in the UAE

. Technology trends have also evolved and today the UAE is leading the way in adoption of

mobility solutions and cloud computing. The convergence of device connectivity, software

innovation and cloud-based services is enabling a greater number of people and organizations

to gain access to information and communicate and collaborate in more powerful ways.

About Etisalat

Etisalat is a leading telecommunications corporation catering to consumers, businesses, international
telecommunication companies, ISPs, content providers and mobile operators. Headquartered in Abu Dhabi, UAE,
Etisalat is the largest operator in the Middle East and Africa regions with a market value in excess of AED 80 billion
(US$20 billion) and annual revenues of approximately AED 30 billion (US$8 billion).

Etisalat operates in 18 countries across Asia, the Middle East and Africa, a coverage area which reaches more than
two billion people, and to date has 135 million subscribers through mobile and fixed line voice and data services.In
December 2010, Etisalat UAE received the CommsMEA awards for ‘Overall Operator of the Year’ and ‘ISP of the
Year’. Etisalat Group received awards of ‘Best African Operator’ for Etisalat Misr (Egypt), while Mobily (Etihad
Etisalat) won ‘Middle East Operator of the Year’. In June 2009, Etisalat UAE was named ‘Best in Dubai’ for customer
service during ITP’s Best in Dubai awards.

Etisalat UAE is pioneering the launch of the first commercial 4G service on its nation-wide LTE network and
promises to deliver a compelling mobile broadband experience to customers. Etisalat is an innovative pacesetter
which has powered the UAE to be one of the top 10 nations in the world in terms of the availability of new
technologies, through its support and strategic vision of a number of government initiatives.

Through the launch of innovative new technologies and its regional growth strategy, Etisalat strives to be amongst
the top 10 telecom operators in the world. Through Etisalat’s major investment in Thuraya Telecommunications
Company, a leading international mobile satellite servie provider, the corporation’s connectivity coverage reaches

the majority of the entire planet.

The corporation offers a variety of hi-tech complimentary services to the telecommunications industry including
managerial and technical training, SIM card manufacturing, payment solutions, clearing house services, peering,

voice and data transit, and submarine and land cable services.

About HCL Technologies

HCL Technologies is a leading global IT services company, working with clients in the areas that impact and
redefine the core of their businesses. Since its inception into the global landscape after its IPO in 1999, HCL
focuses on ‘transformational outsourcing’, underlined by innovation and value creation, and offers integrated
portfolio of services including software-led IT solutions, remote infrastructure management, engineering and R&D
services and BPO. HCL leverages its extensive global offshore infrastructure and network of offices in 26 countries
to provide holistic, multi-service delivery in key industry verticals including Financial Services, Manufacturing,
Consumer Services, Public Services and Healthcare. HCL takes pride in its philosophy of ‘Employee First’ which
empowers our 73,420 transformers to create a real value for the customers. HCL Technologies, along with its
subsidiaries, had consolidated revenues of US$ 3.3 billion (Rs. 15,160 crores), as on 31 March 2011 (on LTM
basis). For more information, please visit www.hcltech.com

HCL is a $5.9 billion leading global technology and IT enterprise comprising two companies listed in India - HCL
Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups. A pioneer of
modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering,
custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of
information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL
team consists of over 80,000 professionals of diverse nationalities, who operate from 31 countries including over 500 points
of presence in India. HCL has partnerships with


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