Accela, Inc. Opens Middle East Headquarters in Dubai

New offices in Dubai Internet City business park to direct e-government software leader’s regional expansion

DUBAI, United Arab Emirates, April XX, 2011 – Accela, Inc., the leading U.S.-based provider of software

solutions for e-government, announced today that it has established its regional headquarters in Dubai, United

Arab Emirates. The new offices are based in Dubai Internet City, a dynamic community offering advanced

infrastructure for ICT companies. Accela’s new headquarters will allow the company to easily expand as it

addresses new opportunities across the Middle East, North Africa, and beyond. The company will also maintain

its offices in the nearby emirate of Abu Dhabi.

The Dubai headquarters underscores Accela’s commitment to the Middle East region.

market in 2008, Accela has continued to increase the scope of its operations. The company has maintained an

active and broad-based project presence in Abu Dhabi, appointed a highly experienced managing director from

the UAE, hired locally based staff, and forged reseller agreements with leading systems integrators in select

“DIC provides an unparalleled business environment for companies that are leaders in their markets and

committed to long-term success in the region,” said Khaled W. Jaouni, managing director of Accela’s Middle East

and North Africa operations. “We believe that DIC’s central location and world-class infrastructure will provide the

ideal underpinning for Accela’s continued expansion in the Middle East.”

Majed Al Suwaidi, Director of Business Development at Dubai Internet City and Dubai Outsource Zone,

said, “With market demands getting diverse, specialized IT companies are seeing a growing potential in this

region. This is a positive sign for these markets as IT spends are diverted towards alternative solutions and

technologies. DIC has played its role as a catalyst in attracting new companies and technologies to the region

and will continue to do so. DIC welcomes Accela, a leading software company, to base its regional headquarters

at the ICT free zone, and we are confident the company will establish market leadership and benefit from the

host of services at the business park, including networking avenues with similar companies and state-of-the-art

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2633 Camino Ramon, Suite 120, Bishop Ranch 3, San Ramon, CA 94583 Tel: (925) 659 3200 Fax: (925) 659 3201 www.accela.com

Accela’s flagship, enterprise software application, Accela Automation®, is used by governments to automate

critical tasks associated with permitting, licensing, code enforcement, community development and planning,

inspections and investigations, infrastructure asset management, emergency response, and more.

Automation provides governments with a solution to integrate with their GIS systems, empower their mobile

workers, and offer 24/7 access to services via the Web or interactive voice response. The software is available

in a completely localized Arabic version that supports regional norms for date formats, currency symbols, and text

“The UAE and Gulf region are among the world’s most economically vibrant, with a commitment to innovation and

modernization,” Jaouni noted. “We see enormous interest and potential among regional governments to leverage

next-generation technologies that will boost their efficiency and augment their position as magnets for business.

Accela’s solutions can help these governments achieve their ambitious goals.”

At the forefront of the region's ICT industry, Dubai Internet City remains committed to supporting emerging

technology trends in the region and continues to play an instrumental role in developing the industry while

contributing to Dubai's drive to create a knowledge-based economy.

Dubai Internet City (DIC), a member of TECOM Investments, was established in 2000. It is currently regarded the Middle

East's largest information and communications technology (ICT) cluster. Built as a strategic base for companies targeting

emerging markets in several neighbouring regions, DIC’s core focus area extends from the Middle East to the Indian

Subcontinent, and from Africa to the Commonwealth of Independent States (CIS), covering nearly three billion people

with a GDP of over US$10 trillion. At the forefront of the region's ICT industry, Dubai Internet City remains committed

to supporting emerging technology trends in the region and continues to play an instrumental role in developing the

industry while contributing to Dubai's drive for creating a knowledge-based economy.

Accela, Inc. is the leading provider of Web-based and mobile software applications that facilitate e-government processes for

local, state, and federal government agencies of all sizes. Backed by 30 years of development and implementation in more

than 500 agencies worldwide, Accela software manages more types of regulatory government transactions than any other

solution. Accela is headquartered in San Ramon, Calif., with international offices in Australia; the United Arab Emirates; and

China. Additional information can be found at www.accela.com/arabic.