Avaya Launches Cloud-based, On-Demand Immersive Web Collaboration for Businesses

Avaya web.alive 2.5 enhanced with new features and capabilities and now available for
any size business through monthly or annual subscription

For Immediate Release: Wednesday, February 16, 2011

DUBAI, UAE – Avaya Inc., a global leader in business collaboration systems, software and

services, today announced the launch of new cloud-based, on-demand purchasing options and

features for Avaya web.alive, the company’s innovative, immersive web collaboration platform

designed for businesses and organizations.

Avaya web.alive is a secure, immersive collaboration platform that uses personalized

avatars and rich, spatial audio and visuals to expand on current modes of conferencing and

collaboration. Using high-quality voice, visuals and content sharing capabilities, Avaya web.alive

helps solve a number challenges to business collaboration with an easy and fun to use

environment.

The new purchasing options make Avaya web.alive available as a service through a monthly

subscription for individual hosts or via annual concurrent user based pricing. Customers can

also opt to install and manage the software on their own servers. The flexibility of purchase

options enables any size business or organization to use Avaya web.alive for meetings, training,

or sales and service opportunities involving both internal and external participants.

In addition to the purchasing options, new features and capabilities in Avaya web.alive include:

•      New 3D audio engine for dramatic spatial audio that helps participants better identify

and understand who is speaking and their location within the environment.

Built-in collaboration tools including desktop sharing and cooperative web browsing

Avaya Aura SIP interface for integration with existing communications infrastructure

enabling participants to join a collaboration session via the telephone or inside of the

web.alive environment

New templates that make it easy to design environments that meet the needs of a company or

host.

•       Downloadable SDK to enable customers or hosts to independently create and upload

their own custom content.

•         Analytics that provide the data to enhance collaboration, selling or learning efforts.

For example, insight can be gained into traffic and conversation patterns, sales and

presentation effectiveness, travel savings, etc. The notification engine can email contact

center agents when customers have entered an Avaya web.alive sales or service.

“Meetings, seminars, classes, and even hallway conversations over the web can now be

more social and truly engaging with Avaya web.alive," said Mohammed Areff, managing

director, Avaya – Gulf and Pakistan. "The cutting edge spatial audio and immersive

collaboration technology allows our customers to achieve new levels effectiveness in remote

collaboration. Avaya web.alive continues Avaya’s innovative ‘people-first’ approach to

delivering business collaboration solutions."

Links to additional materials:

To learn more about Avaya web.alive and download an avatar for a free demo of immersive

web collaboration, go to http://avayalive.com/WaStore/

Avaya web.alive Introduction http://www.youtube.com/watch?v=pP_ZVLQflpA
Avaya web.alive Basic Navigation http://www.youtube.com/watch?v=8l5mWuALnCs