Monday, May 11, 2009
DM Public Health Services Deptholds Open Day for customers
The Customer Relations Department in the Dubai Municipality organized an open day between the Public Health Services Department and its customers from various companies and institutions.
Zuhoor Al Sabbagh, Director of Public Health Services Department gave a brief presentation on the nature of the work at the department and the services it provides through each section such as medical check ups, controlling diseases that threaten public health, veterinary services. She also briefed on the completed and future projects of the department.
Al Sabbagh also talked about the results of customer satisfaction survey on the services provided by various sections in the past.
She also emphasized the importance of organizing such events in improving health services and changing the customer impression on the standard of service and in achieving the desired objectives.
Khalid Abdulrahim Abdullah, Director of Customer Relations Department said the open day was a project that allows the concerned departments to understand and meet the needs of the most important customers of these departments and to address their complaints.